Cant make calls

nexus

Joined
Oct 28, 2009
Messages
2
Likes
0
Points
0
#1
Hi is there any one who can help me!
I,m new to Elastix and I done exatly what the book said but I cant make or receive any calls from my voip
supplier,I can make ext to ext calls but as soon as I make an outgoing call my phone is giving me an engage tone

Plese can somebody HELP

Thanks

David
 

telecomtechnician

Joined
Jan 8, 2008
Messages
422
Likes
0
Points
16
#2
Hi there. You have to check a few things:

1) Are two or more extensions correctly registered against the elastix server?
2) Can you call from one extension to the other?
3) Does the elastix server have a valid IP address?
4) This test has to be done in the same lan were the elastix server is connected.


Waiting for your comments

David Medina
 

telecomtechnician

Joined
Jan 8, 2008
Messages
422
Likes
0
Points
16
#3
5) Did you create a sip trunk?
6) Did you create an outbound route?
7) Did you create an inbound route?

Good luck

David Medina
 

u4elastix

Joined
Oct 29, 2009
Messages
32
Likes
0
Points
0
#4
telecomtechnician said:
Hi there. You have to check a few things:

1) Are two or more extensions correctly registered against the elastix server?
2) Can you call from one extension to the other?
3) Does the elastix server have a valid IP address?
4) This test has to be done in the same lan were the elastix server is connected.
 

u4elastix

Joined
Oct 29, 2009
Messages
32
Likes
0
Points
0
#5
telecomtechnician said:
5) Did you create a sip trunk?
6) Did you create an outbound route?
7) Did you create an inbound route?

Good luck

David Medina
 

u4elastix

Joined
Oct 29, 2009
Messages
32
Likes
0
Points
0

nexus

Joined
Oct 28, 2009
Messages
2
Likes
0
Points
0
#7
Hi David

1. there are only 2 ext created
2. yes I can call from one to another
3. yes it does because I can see that it is register to the Voice supplier
4. it is all in the same lan
5. yes i did and it is registred to the supplier
6. yes the only thing im not sure about might be the dial rules 9|. this is what someone gave me in South Africa
7 yes inbound call to my voip number is working fine i do receive it.

The main thing is that i can t make outgoing calls
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,915
Messages
130,920
Members
17,595
Latest member
feparra121
Top