Can't listen voicemail by email

leiw3248

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#1
Hello

Elastix 1.5.2

When I open msg0001.WAV in email attached file, I can't direct listen it, even download it to desktop to listen.


Thank !
 

danardf

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#2
Problem with the codec in you PC?
personally, I have Itune, and I can listen the message without problem.

But I seems that you can modify the format here : /etc/asterisk/vm_general.conf

format=wav49|wav

But I don't remember what can we put into this parameter.
I thing that wav49 generate a .WAV file and wav a .wav file but with a specific encoding.
 

leiw3248

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#3
OK, I can listen it from another computer ! thx
 

danardf

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#4
Sometimes, there's not codec installed into the computer. So....be careful.
Or your file extension from thunderbird or Outlook calling a bad application.
 

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