Can't get to second Page of Extensions

Discussion in 'IP Phones' started by carnold47429, Jul 2, 2008.

  1. carnold47429

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    I am running Elastix 1.0. I have 37 phones on the system. I can see the first 20 and can configure them without issue, but when I attempt to go to the second page, the page re-queries reports no phones.

    I believe the issue has to do with the subnet used for the query. I originally installed Elastix on a different subnet than it is currently on. When I run the endpoint manager, it defaults to the original subnet and I must change it to query the local subnet (where most of my phones are). When I select the arrow to page 2, it restores the original subnet and returns no phones. (The subnet setting may not be the problem, but it looks like it to me.)

    First, where does Elastix store the default subnet it displays originally? Can I change it?

    Second, it does not seem to query remote subnets correctly. I have 4 phones on the original subnet and the endpoint manager never finds them.

    Finally, if I change the subnet, then second page of the query should work.

    Thanks in advance for any help,

    Chris
     

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