Cannot connect to on-hold call

Discussion in 'General' started by jandir, Nov 26, 2008.

  1. jandir

    Aug 24, 2008
    Likes Received:
    My Setup:

    1 Zap channel, 1 IpKall incoming DID, 1 ViaTalk SIP trunk. I use the Viatalk trunk for almost all incoming/outgoing calls.

    I have 1 extension hooked to my home telephone wiring through a sunrocket innomedia ATA.

    Incoming call to viatalk and picked up on one of my home phones. I accidentally press flash and then hangup. I get a ring back for the on-hold call but when I pickup it does not connect to the on-hold call. I just get silence on the phone. Meanwhile the caller keeps on hearing the music-on-hold. I have to go to the Flash operator panel to hang up the call and then have to call back to the caller. I have tried **, *8 etc but cannot connect to the call.

    I also have intermittent calls with switching between two callers using flash. sometimes I cannot connect to the second caller and i have to go to FOP to hang up the call.

    What am I doing wrong?

  2. atrin

    May 24, 2010
    Likes Received:

    do your problem solved?

    actually i have this problem

    would you please help me to solve this one?

    Best Regards
    Atrin Saghebfar

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