Example: I answer a call on my extension 100. The call is for "Bob" and I know bob is not at his desk. So, I place the call on hold and page Bob. I tell Bob he has a phone call on my extension 100. Bob dials XXX to answer the call on my extension. When the he answers it automaticly transfers the call to Bob extension. I know this is a lot like using the parking lots but my current users are used to this method and kind of complaining about the parking lot thing.