CAN ONLY THE ADMIN SEE ALL MONITORED CALLS?

striderec

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Nov 25, 2008
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#1
Hi,

My situation is simple:

If i login as the admin I can see ALL monitored calls, no problem with that.

Now, what is the problem? Ok, I created a new access group called "AdminLev2" which is basically the admin minus a couple of modules I don't want the customer to access (and hence, screw up the Elastix installation). I associate this new group to the companyadmin user but if forces me to choose an extension for that user. I manually clear the extension through sqlite3 but when I access the monitoring module, it says "user has no extension" and it shows nothing.

I would like to know HOW I can see all calls monitored with an user and/or group that is not the admin

Thank you in advance,

Paul
 

Megabyte

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Mar 28, 2009
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#2
You can do it but why did you removed the extension associated, you can if you want create a fake extension or something, if you see ein the users group you can costumize there who can see the recordings. try using the user with the extension associated.
 

striderec

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#3
Hi and thank you for your reply:

Well, even if you create a fake extension, the CDR and call monitor entries will only be filtered by that extension. That is why i am asking for this.

Please give me an example of how to do it?

Thanks!

Paul
 

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