Calls drop from time to time

Discussion in 'General' started by Godfrey, Apr 27, 2009.

  1. Godfrey

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    Hi,

    I have Elastix 1.5.2 installed. My users are reporting that calls are being dropped or some just have no sound after a while. This has been happening for the two days that Elastix has been implemented.

    Does anyone know of any possible causes or solutions to why this maybe happening.

    Please if someone could provide some assistance on this matter I would be most grateful!!!
     
  2. DaveD

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    Are they voip calls or pstn,Bri,T1 or so on

    Need some more information on type of call being dropped
     
  3. Godfrey

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    Hi David,

    Thanks for the reply! We don't use any VoIP providers, only PRI's and Premicells/SIM Bank which are connected to a TDM400 card.

    At this point it seems to be both PRI and cell phones that drop or loose sound. I have asked the users to take note to the call type before they report it.

    When I logon as root I notice the following messages:

    Asterisk ended with exit status 139
    Asterisk exited on signal 11
    Automatically restarting asterisk

    Could this have something to do with it?

    Regards,
     

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