Calls drop from time to time

Godfrey

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Apr 26, 2009
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#1
Hi,

I have Elastix 1.5.2 installed. My users are reporting that calls are being dropped or some just have no sound after a while. This has been happening for the two days that Elastix has been implemented.

Does anyone know of any possible causes or solutions to why this maybe happening.

Please if someone could provide some assistance on this matter I would be most grateful!!!
 

DaveD

Joined
Nov 12, 2007
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#2
Are they voip calls or pstn,Bri,T1 or so on

Need some more information on type of call being dropped
 

Godfrey

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Apr 26, 2009
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#3
Hi David,

Thanks for the reply! We don't use any VoIP providers, only PRI's and Premicells/SIM Bank which are connected to a TDM400 card.

At this point it seems to be both PRI and cell phones that drop or loose sound. I have asked the users to take note to the call type before they report it.

When I logon as root I notice the following messages:

Asterisk ended with exit status 139
Asterisk exited on signal 11
Automatically restarting asterisk

Could this have something to do with it?

Regards,
 

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