Calls drop after 15 - 20 seconds

Discussion in 'General' started by Disaster, Jan 21, 2010.

  1. Disaster

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    Hi,

    I have been running a install for a week with elaxtix 1.6 and the new call centre module.

    It has been working realtive fine for week.

    Today it started droping calls after 15 - 20 seconds. I have tried two diffent routers, Disable the MOH.

    Normal outbound calls are working fine.

    There are no errors in the dillar log. It is just hanging the call up.


    Only option I am facing is to rebuild the server on 1.5 asterisk and the previous call centre module what I have not had any problem with.

    Thanks.
     
  2. Disaster

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    Worked out what the problems is, All the softphones where to set to RFC2833 what is the same as what the extension is set up to. But for some reason the phone is losing connection with astersik.
    When I set it to INBAND on the softphone the problem went away.

    The strange thing is this just happended today after it been running ok.
     
  3. Disaster

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    Found it had to do with the latest version of Xlite version 3 build 53621. Downgraded to the previous version and it is now working.

    Would be interested on what softphone other people are using in there call centers.
     

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