Caller ID Superfecta Problem

jstraten

Joined
Jan 11, 2010
Messages
35
Likes
0
Points
0
#1
I recently noticed that Superfecta always just gives me the number even though one service might identify the name.

For example I have my cell phone number in the asterisk directory. When I use debug it shows my name and phone number as a result. Unfortunately, when I use my phone it shows just the number twice...

This worked fine before. Not sure what has changed...

Any suggestions?

Thanks,
Jens
 

Patrick_elx

Joined
Dec 14, 2008
Messages
1,120
Likes
0
Points
0
#2
can you show your log of the inbound call to see what's happening from your provider.
Also in what order are your lookup source ordered?
Did you check that your inbound route is using the proper lookup source and was not changed?
Has your provider changed the way it was presenting the call (seen as a different route, or with the clid name including the number...)?
 

Members online

No members online now.

Forum statistics

Threads
30,951
Messages
130,979
Members
17,652
Latest member
joeljag_19
Top