Caller ID popup

Discussion in 'General' started by mahugu, Feb 18, 2011.

  1. mahugu

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    hi guys am an elastix noob.i need a popup to appear on the controller panel when a client calls in.also the popup should display the caller id SIP no and his name which should be retrieved from a clients database something like superfecta.i have tried to install this superfecta with no success.please help anyone.lastly the agent console doesnt display incoming calls what could be the problem, the softphones am using are calling alright between each other but there is no activity display in the agent console.any help is highly appreciated.
     
  2. fmvillares

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