callcenter integration with asterisk

Discussion in 'General' started by toqeer, May 28, 2009.

  1. toqeer

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    we have two servers

    1) Flashinapbx - Main Server, which is responsible for dialing
    2) ELastix server - callcenter Module installed

    I want to use elastix server as predictive dialer which use flashinapbx for dialing.

    i have tried to configure elastix (callcenter Module) with flashinapbx but couldn't succed.

    In callcenter module there is a tab of "configuration", there i add ip address of flashinapbx server but doesn't connect.

    Can anybody help me to achieve this.

    Toqi
     
  2. jgutierrez

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    The first thing that you need to do is to configure a trunk between them, the call enter configuration should be localhost, because, the dialer will be running on the same machine, as you have already saw, on the outbound campaign seetings you choose a trunk, there is where you will choose the trunk that is connected into elastix and your other pbx
     

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