Call Recording Records Remote Caller, Then Me???

jtesta46

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Jan 23, 2010
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#1
When I use *1 to record a call, it works. However, when I play back it plays ONLY the remote callers voice. It plays the entire one-sided conversation and then when they are done talking, it starts over from the beginning and plays ONLY my voice in a one-sided conversation.

Is there a way to fix this?

Also, I may ope up another question for this but I am unable to delete recorded calls in the monitoring screen even when logged in as admin. It prompts me if I am sure but the call never goes away. Is there a way I can check permissions or something?
 

jtesta46

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#2

stockie

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Jan 14, 2010
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#3
Hi!

I'm having exactly the same problem !! Anyone can help us pls!!!

Tnx!
 

garfield81

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Jan 22, 2010
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#4
I think I seem to having the same problem with the update Elastix 1.6 using FOP2 to record. Anyone find a fix to it?

Thanks
 

garfield81

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Jan 22, 2010
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#5
FYI: Saw an update today using yum and upgraded hoping that it would fix it but no luck. Recording still plays back single sided back to back.
 

asternic

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Jun 29, 2009
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#6
Hello,

Try at your own risk. My box is too much of a hack that I do not know if this solution will work:

I replaced /usr/bin/soxmix with the current script:

#!/bin/bash
/usr/bin/sox -M $1 $2 $3

And the monitor files are mixed correctly and not concatenated. This is for sox version 14. No idea what version you might have installed.
 

garfield81

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#7
asternic: Thanks I will try that. The sox version in the updated elastix is 12.18.1 which is also the latest rpm available to centos 5.
 

zeonz

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#8
Hi guys, Do the sox solved the issue of any of you? i'm still having this issue..
 

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