Call Recording issue

Discussion in 'General' started by Kevin, Dec 2, 2009.

  1. Kevin

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    Hi guys

    Need some help here.

    Using Elastix 1.5.2-2.3

    I have call record enabled on ALL ext's.

    Only calls that comes from a queue is recorded. SIP or Trunk outbound calling from a users ext is not recording.

    I have been looking in call monitor and only queue calls are there.

    Is there any file that I can check ? or setting?

    Thanks
     
  2. Kevin

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    Anybody?
     
  3. Bob

    Bob

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    On the Elastix PBX GUI/ Freepbx general settings page have you got the following options set

    Asterisk Dial commands options = tTrwW
    Asterisk Output Dial commands options = tTwW

    The wW's being the important part

    Regards

    Bob
     
  4. Kevin

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    Hi Bob

    Is set to :

    Asterisk Dial commands options = tTrwW
    Asterisk Output Dial commands options = tTwW
     
  5. Kevin

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    i have checked physically on the server - no wav files are being generated in the monitor folder for extension calling, only calls coming from queues are being recorded.
     

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