Call Pickup

adesedas

Joined
Jun 13, 2009
Messages
54
Likes
0
Points
0
#1
I need to configure the call pickup feature in Elastix. I understand this feature is activated using *8. My main question is where do I configure this?

Thanks
 

jgutierrez

Joined
Feb 28, 2008
Messages
5,737
Likes
0
Points
0
#2
In order to pickup calls, you should first define the pickup exten and pickup group for your extensions, once you create them, edit them, and you will be able to see those extra fields, all extensions on the same group will be able to pickup calls between them.

In order to set a group, just set a number into it.
 

adesedas

Joined
Jun 13, 2009
Messages
54
Likes
0
Points
0
#3
Thanks, I see the pickupgroup field in the extension definition, where do I define the pickup extension?
 

jgutierrez

Joined
Feb 28, 2008
Messages
5,737
Likes
0
Points
0
#4
As I said, just set the same number for callgroup, and pickgroup on all the extensions that you want to pickup the calls.

For example use number 1
 

adesedas

Joined
Jun 13, 2009
Messages
54
Likes
0
Points
0
#5
Thanks I got it
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,902
Messages
130,887
Members
17,565
Latest member
omarmenichetti
Top