Call Pickup

Discussion in 'General' started by adesedas, Jan 4, 2010.

  1. adesedas

    Joined:
    Jun 13, 2009
    Messages:
    54
    Likes Received:
    0
    I need to configure the call pickup feature in Elastix. I understand this feature is activated using *8. My main question is where do I configure this?

    Thanks
     
  2. jgutierrez

    Joined:
    Feb 28, 2008
    Messages:
    5,737
    Likes Received:
    0
    In order to pickup calls, you should first define the pickup exten and pickup group for your extensions, once you create them, edit them, and you will be able to see those extra fields, all extensions on the same group will be able to pickup calls between them.

    In order to set a group, just set a number into it.
     
  3. adesedas

    Joined:
    Jun 13, 2009
    Messages:
    54
    Likes Received:
    0
    Thanks, I see the pickupgroup field in the extension definition, where do I define the pickup extension?
     
  4. jgutierrez

    Joined:
    Feb 28, 2008
    Messages:
    5,737
    Likes Received:
    0
    As I said, just set the same number for callgroup, and pickgroup on all the extensions that you want to pickup the calls.

    For example use number 1
     
  5. adesedas

    Joined:
    Jun 13, 2009
    Messages:
    54
    Likes Received:
    0
    Thanks I got it
     

Share This Page