Call pickup!!!! please help!!

zurqui

Joined
Jul 3, 2010
Messages
21
Likes
0
Points
0
#1
Hello team

First, I would like to give you my thanks for all your help you gave me in the past, you rock guys, in special Dicko :)

So team, i have the following issue, I have Elastix 2.xx running in production doing very well.

I need to configure some pickup groups having negative results; I did the following steps, with a group of 5 extensions:

1. I configured the pickgroup "2" in each extensions
2. I'm using the default *8 feature to pickup the calls

However, it's not working, when I dialed *8 in one of the phones listed, I received a error tone.

Could some one explain me how is the correct way to configure this? Or if I'm forgeting something?

BTW; the direct pickup "**+ext. number" is not working also.



Thanks

Zurqui
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,901
Messages
130,885
Members
17,562
Latest member
colak
Top