Call Monitoring

alexander.foti

Joined
Jun 2, 2008
Messages
7
Likes
0
Points
0
#1
When I go into recordings under admin user there are no recordings. if i log in as a user it shows their calls only. How can I can admin to show all calls?

thanks in advance.
 

dingoland

Joined
Jan 16, 2008
Messages
220
Likes
0
Points
0
#2
Hi,

A little search on this forum will bring you an answer ;)
It is because you have not extension associated to admin user.
Associate an extension to admin user and you will be able to see all recorded calls from all users.

By the way, which Elastix release do you use ?

Regards
Greg
 

elastixguy

Joined
Mar 1, 2008
Messages
36
Likes
0
Points
0
#3
I'm afraid I have the same problem...



Setting the admin extension didn't solve the problem:

<br><br>Post edited by: elastixguy, at: 2008/06/04 06:11
 

ElastixBoy

Joined
Jun 21, 2008
Messages
5
Likes
0
Points
0
#4
That was a bug in Elastix now fixed.
At your linux box, sign in, and then type:

yum -y update

Latest patch will be downloaded and problem will be fixed.
 

doolph

Joined
Jul 21, 2008
Messages
5
Likes
0
Points
0
#5
it is not getting fixed, please tell us how to fix it manually!!
 

gabo

Joined
Jun 21, 2008
Messages
8
Likes
0
Points
0
#6
We have the same problem as reported in this post using the same version (1.0-17)

We dont wanna use yum -y update if we are not sure if this will solve the problem

Could you show us how to solve the problem manually ?

BR,

Gabriel
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,982
Messages
131,061
Members
17,705
Latest member
simulanis
Top