Call dropped when transfered

Discussion in 'General' started by coyoty, Feb 5, 2010.

  1. coyoty

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    Hello to all

    I am new to this community. I have recently transfered my pbx server from Trixbox to Elastix and i must say i am quite happy with elastix. I am dealing with a problem though that doesn't appear very often.

    The problem is that i make a call at a another company that have their own pbx. The receptionist answers the call and she puts me on hold in order to transfer the call. At that point the line drops. It seems that asterisk doesn't understand that i am being on hold and thinks that the call has ended.

    I must add that at the point where the receptionist tried to put me on hold their pbx played a sound something like a busy tone.

    I am running Elastix Distro 1.6 Stable (64 bits)on an HP ML350 G5 and an Openvox1200 with 10 FXO modules.

    Any ideas on what might be wrong?

    Thank you!
     

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