Call Centre Inbound Campaign

Discussion in 'General' started by trustzifa, Jan 7, 2011.

  1. trustzifa

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    Is there a way to implement Forms on INBOUND Calls on the Elastix Call Call Centre Module? We had forms working on outbond as they are selected by default on the otbound Campaign.

    Secondly is it possible to setup an INBOND Campaign?
     
  2. fmvillares

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    well as of today the call center module in inbound mode does not support forms...
    right now you have 3 ways to do that...1, developing yourself the needed modifications to add the forms in the web page..
    2) paying palosanto official support to upgrade their module
    3) using vtiger integration to use vtiger for that data capture use
     

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