Call center screen popup

tonywang

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May 14, 2009
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#1
Dear all, I am new for Elastix. I had setup call center module succesfully & let agent lgoin, get the empty screen ready for incoming call already. At the same time I also created a simple IVR in dial plan that allow caller input some digits then transfer the call into a queue which agent had login. I would like to make the call screen popup in the agent workstatoin with digits which input in the ivr but it is not work. I use Queue() with URL as parm in dial paln to transfer call. Is there anything I make wrong? Million thanks any of suggestion!:laugh:
 

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