That is correct, there should not be any queue option in the creation of an agent. Once you have created the agent, go into the PBX main menu, and choose the queue sub-menu, on the text area, where it says "satic agents"
There you should put the agent numbers, for example if you have created two agents: 503,504
On the text area, you should put:
Notice the capital A
Then on the outbound/inbound campaign, you should choos the queue that you have configured to use agents
Yes, you are looking an old docummentation. What is not working? Inbound campaign? Outbound campaign? Are your agents able to register? Have you placed your agent into a queue? What happens? What does the log (/opt/elastix/dialer/dialerd.log)says? What have your tried?
I am very new in Elastix and after installing Elastix 2.2.0 I am trying to install the call center module of it. In fact I installed call center module using yum and then I rebooted the server (It is a virtual server). And after restarting, I am getting the following error:
PHP fatal error: Call to member function getAssoc() on a non-object in opt/elastix/dialer/DialerProcess.class.php on line 256.
Anyone can help me for getting rescued from this? Please help me!!
PS: just to mention, I am getting this message in linux console, and it is coming continuously even before loging in.