Call Center Installation

Discussion in 'General' started by busster8, Mar 12, 2009.

  1. busster8

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    I see no documentation on how to install the call center module.
     
  2. busster8

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    Okay, got it installed, but it does not appear to be making outgoing calls.

    Additionally, is it possible to have the caller connected to a IVR instead of a call queue? Give them an option of leaving a message or be connected to a agent.
     
  3. busster8

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    Okay, most is working. It appears that Call Center can not use IAX trunking to make outgoing calls.
     
  4. gdormm

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    Do you have any problems with the statistics and showing calls in the agent web page? What version of call center do you use ? Thanks
     

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