Call Center Installation

busster8

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Apr 13, 2008
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#1
I see no documentation on how to install the call center module.
 

busster8

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#2
Okay, got it installed, but it does not appear to be making outgoing calls.

Additionally, is it possible to have the caller connected to a IVR instead of a call queue? Give them an option of leaving a message or be connected to a agent.
 

busster8

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#3
Okay, most is working. It appears that Call Center can not use IAX trunking to make outgoing calls.
 

gdormm

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Jan 9, 2008
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#4
Do you have any problems with the statistics and showing calls in the agent web page? What version of call center do you use ? Thanks
 

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