call center instal

Sensorium

Joined
Aug 17, 2008
Messages
2
Likes
0
Points
0
#1
i have a problen wen i install the call center modul i became the massage <Menu for module is not defined> can annyone help me ?
 

rafaelantoniolr

Joined
Jul 6, 2008
Messages
54
Likes
0
Points
0
#2
hi sensorium

the problem is:

tha last versio of elastix is 1.1-8.

i tested call center 1.1 on version 1.1-6 and 1.1-7. and the call center module: call_center1.1-1.tar.gz the problem is on web because the page show call center 1.1 and file is call_center_1.0-1.tar.gz, and not call_center_1.1-1.tar.gz if you need this send email rafaelantoniolr@yahoo.com

RAFAEL LEON
 

bobsnoopy

Joined
Aug 18, 2008
Messages
2
Likes
0
Points
0
#3
To download 1.1 when sourceforge page comes up change the 0 in call_center_1.0-1 to call_center_1.1-1 in the address line "http://sourceforge.net/project/downloading.php?groupname=elastix&filename=call_center_1.0-1.tar.gz&use_mirror=voxel"
it will then download 1.1 instead of 1.0-1
 

rafael

Joined
May 14, 2007
Messages
1,454
Likes
1
Points
0
#4
rafaelantoniolr said:
hi sensorium

the problem is:

tha last versio of elastix is 1.1-8.

i tested call center 1.1 on version 1.1-6 and 1.1-7. and the call center module: call_center1.1-1.tar.gz the problem is on web because the page show call center 1.1 and file is call_center_1.0-1.tar.gz, and not call_center_1.1-1.tar.gz if you need this send email rafaelantoniolr@yahoo.com

RAFAEL LEON
Thank you Rafael for reporting this error, it is fix right now.

Regards,

rafael
 

cmrahman

Joined
Jul 21, 2008
Messages
47
Likes
0
Points
0
#5
Are we suppose to install 1.0 version first and then upgrade to 1.1 ? or 1.1 direct install will do the job?
 

rafaelantoniolr

Joined
Jul 6, 2008
Messages
54
Likes
0
Points
0
#6
Install Elastix 1.0 with call center 1.0
Install Elastxi 1.1 with call center 1.1

Don't make hybrid.

RAFAEL LEON
 

cmrahman

Joined
Jul 21, 2008
Messages
47
Likes
0
Points
0
#7
Thanks for the answer. I have 1.1-6 as elastix and 1.1 for callcenter module.
I am able to see the queue under ingoing call. When I have created the agent, I gave 4 digit number. The problem I am having is I don't know where I need configure to say agent 5001 need to be in queue 6578. Any idea? Right now I can login to the callcenter but I am not assigned to any queue. When ever I call the queue, it doesn't send to the agent. Let me know if I need to expalin

Thanks
CM
 

cmrahman

Joined
Jul 21, 2008
Messages
47
Likes
0
Points
0
#8
I have solved my problem. The problem is I have to add the agent in the queue with a A infront of the agent number. This is a major documentation problem. Nobody has how to here.
Whats up with that?

CM:p
 

aliarjmandi

Joined
Aug 20, 2008
Messages
11
Likes
0
Points
0
#9
Hi friend
I am beginner in elastix . I try to install Call center module from System/Load Module/.. but after click on save button i receive this error :
Menu for module is not defined

Please help me .
Thank you
 

cmrahman

Joined
Jul 21, 2008
Messages
47
Likes
0
Points
0
#10
Hi Ali,

Which version elastix are you using? Which version callmanager module did you download?

I think your problem is you are not pointing the module by clicking browse button. click that button and then point to the callmanager module that you have downloaded.

Let me know.

Thanks

CM
 

aliarjmandi

Joined
Aug 20, 2008
Messages
11
Likes
0
Points
0
#11
Hi
I use Elastix 1.1-8 and also download call_center_1.0-1.tar.gz .
I copy to my root folder but i give this error :
Menu for module is not defined
 

Sensorium

Joined
Aug 17, 2008
Messages
2
Likes
0
Points
0
#12
ok i have install the call center module and i became the massage in the browser <Error: the server returned the following HTTP status: 0 Received:>
 

rafaelantoniolr

Joined
Jul 6, 2008
Messages
54
Likes
0
Points
0
#13
Remember:

Only install callcenter 1.0 with elastix 1.0-x
Only install callcenter 1.1 with elastix 1.1-x

Only use FireFix 2.0. Don't use firefox 3.0 or Internet explorer any version.

Rafael LEON
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,915
Messages
130,920
Members
17,595
Latest member
feparra121
Top