Call Center help

ermali

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#1
I have installed CallCenter 1.4 on Elastix 1.5.2-2
Configuration is done regarding all suggestions from the forum.
Still now nothing has worked.
Im waiting for help there.

When run service elastixdialer status says its running.

When run asterisk -rx"show agent"
Agent is logged on.
Agent Console Windows opened. I hear music.

When run asterisk -r it says continously
== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1

At Asterisk Configuration
i putted user: admin password : elastix456 regarding to file /etc/asterisk/manager.conf

Campaign is for outgoing calls.
Time is correct for realtime.
A list of numbers is included with .csv extension
At Queues i have put agent like
A1001,0
A1002,0
Im using a zap trunk that works ok when i dial by sip extension.
What i have to do more ...:(
 

ramoncio

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#2
Re:call center help

What problems do you have?
I would suggest you to get everything working fine before trying the CallCenter module.
 

ermali

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#3
Re:call center help

everything is working very good.
i dont know what to do with Call Center.
 

ermali

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#4
Re:call center help

anybody cannot help??

Call Center not working for me...
 

ramoncio

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#5
Re:call center help

Sorry, I can't help you with this.
I haven't tried the call center module yet.

== Manager 'admin' logged on from 127.0.0.1
== Manager 'admin' logged off from 127.0.0.1
This is normal, don't worry about it, it can be any program accessing the AMI as admin, maybe the FOP.
 

jgutierrez

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#6

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