Call Center help

Discussion in 'General' started by ermali, Apr 10, 2009.

  1. ermali

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    I have installed CallCenter 1.4 on Elastix 1.5.2-2
    Configuration is done regarding all suggestions from the forum.
    Still now nothing has worked.
    Im waiting for help there.

    When run service elastixdialer status says its running.

    When run asterisk -rx"show agent"
    Agent is logged on.
    Agent Console Windows opened. I hear music.

    When run asterisk -r it says continously
    == Manager 'admin' logged on from 127.0.0.1
    == Manager 'admin' logged off from 127.0.0.1

    At Asterisk Configuration
    i putted user: admin password : elastix456 regarding to file /etc/asterisk/manager.conf

    Campaign is for outgoing calls.
    Time is correct for realtime.
    A list of numbers is included with .csv extension
    At Queues i have put agent like
    A1001,0
    A1002,0
    Im using a zap trunk that works ok when i dial by sip extension.
    What i have to do more ...:(
     
  2. ramoncio

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    Re:call center help

    What problems do you have?
    I would suggest you to get everything working fine before trying the CallCenter module.
     
  3. ermali

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    Re:call center help

    everything is working very good.
    i dont know what to do with Call Center.
     
  4. ermali

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    Re:call center help

    anybody cannot help??

    Call Center not working for me...
     
  5. ramoncio

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    Re:call center help

    Sorry, I can't help you with this.
    I haven't tried the call center module yet.

    This is normal, don't worry about it, it can be any program accessing the AMI as admin, maybe the FOP.
     
  6. jgutierrez

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