Call Center - Follow-me to an agent cell phone

kobyjackson

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Mar 9, 2011
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#1
I am trying to get follow-me to work, where I would have an agent login and rather than dialing their SIP ext, it would use followme and call them at a cell phone or landline. The objective is to have agents not have to use a SIP phone but rather allow them to login once their phone rings (from follow-me).

Any help is greatly appreciated!!


Koby
 

fmvillares

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Sep 8, 2007
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#2
sorry call center module cant work with other lines in that mode...only local phones and only using permanent connections are allowed
 

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