Call Center dialer problem

ciacho

Joined
Jun 23, 2008
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#1
Welcome,

I setup campaign, add some numbers to call, etc...
elastixdialer is running..
When I login to agent console my softphone ring => enter PASS#. I got this screen:


and MOH in phones.

Log from dialer:
Code:
----------------------------------------
       Marcador predictivo en PHP
      (PHP implementation, v1.0)
    Powered by Palosanto Solutions

      Please report bugs/issues at:
        [email=a_villacis@palosanto.com]a_villacis@palosanto.com[/email]
----------------------------------------
2008/07/03 06:06 : Main log located at /opt/elastix/dialer/dialerd.log
2008/07/03 06:06 : (ProcessMonitor) PID = 2932, monitor started normally
2008/07/03 06:06 : (DialerProcess) starting up process...
2008/07/03 06:06 : (DialerProcess) Usando host de base de datos: localhost
2008/07/03 06:06 : (DialerProcess) Usando host de Asterisk Manager: 127.0.0.1
2008/07/03 06:06 : (DialerProcess) Usando umbral de llamada corta: 10 segundos.
2008/07/03 06:06 : (DialerProcess) INFO: Iniciando sesi
 

protenus

Joined
Feb 28, 2007
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#2
This has something to do with the time settings of the campaign. We did a work around to make it work....


Please see this post.

Here
 

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