call center delays before answering

boblefeb

Joined
May 29, 2009
Messages
20
Likes
0
Points
0
#1
Everytime call center makes a call. The individual answers listens to music for maybe 10 seconds then gets connected with call center. How can Call center immediately be connected with the call? Or better yet can i hear the ringning and immediately be connected?
 

boblefeb

Joined
May 29, 2009
Messages
20
Likes
0
Points
0
#2
I also, have tried changing the answer delay in call centers configuration and that didnt work. I have tried altering the extensions_cutom.conf Is there a how to manual for the extensions_custom.conf and all of the answer/calling rules?
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,901
Messages
130,885
Members
17,561
Latest member
marouen
Top