Call center config on ---New Campaign

Terry

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May 25, 2007
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#1
Dear All,
Anyone can help on config on New Campaign?
I want upload file on Archivo de Llamadas:
But i try many times then check view cvs data,Nothing inside
what the correct formate that i can upload ?

Thanks
Terry
 

hzavala

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Mar 31, 2009
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#2
In Cvs Data only shows the contains of the call dialed from the Dialer, and not what you upload.

But if your dialer are working and don't see nothing
you show us the a piece of the contain of your cvs file

Try somenthing easy.

call.cvs
,"name"
555555555,"Test"
555555555,"Test"
555555555,"Test"
 

Terry

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#3
1 Create sip extension with account 301,302,303,304
2 Create agent 1001,1002,1003
3 Callcenter can login with 1001 and with sip extension 301 and keyin password
4 Create forms
5Callcenter |Configuration ,Asterisk Server: 127.0.0.1 , Asterisk Login :admin , Asterisk Password:elastix456
Dialer Status:running
6 Call Center |outgoing calls |Create New Campaign
7 Monitor from cli ,NO call activate
Where config is wrong ,any suggestion will be appreciate

Thanks
Terry
 

Terry

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#4
Dear All,
Yes ,working with call center module now
But i have a strange problems
i can send call through sip trunk ,But cannot send call through OpenVox FXO card ,very strange ....
And i dial through sip extension with same NO ,can go through from TDM 400 FXO card to test call

My test version is Elastix 1.5.2 and Call Center module 1.4-1

any suggestions will appreciate

Thanks

Terry
 

ermali

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Mar 4, 2009
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#5
Terry i need help...
i configured campaign but till now nothing happened.
I have TDM400P 4FX0.
i cant make it to work.
 

Terry

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#6
Dear Sir,
i cannot send call through FXO card also
Maybe this is a bug
Thanks
Terry
 

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