Call center / and phone on line

urbisco

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Mar 25, 2008
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#1
Hello

I have 2 questions for the modules callcenter

1 / when i hang on my phone after login my agent, my agent is disconnected. Is this normal?

2 / I do not get any incoming calls.
I have a agent, a queue, a outgoing campaign, the service elastixdialer is started and a form.
My File for the calls data is :
024116611,"Bruno","Urbisco"
028081350,"Eddy","Urbisco"

Regards

Eddy
 

urbisco

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Mar 25, 2008
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#2
On dialerd.log i have :

Code:
2008/04/03 15:41 : (DialerProcess) ERR: problema al esperar respuesta de Asterisk (en bucle de espera).
2008/04/03 15:41 : (DialerProcess) INFO: Desconectando de sesi
 

urbisco

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#3
no idea ?
 

efreenec

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Feb 22, 2008
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#4
Te cuento estimado amigo que a mi me pasa lo mismo, sin embargo he realizado algunas preguntas y casi siempre quedan sin responder, al menos esa es mi impresión, parece que están muy ocupados... que te diré...

Suerte!
 

jeffreyk

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May 21, 2008
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#5
any updates on this, i'm having the same problems

Jeffrey
 

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