Call center / and phone on line

Discussion in 'General' started by urbisco, Apr 4, 2008.

  1. urbisco

    Joined:
    Mar 25, 2008
    Messages:
    8
    Likes Received:
    0
    Hello

    I have 2 questions for the modules callcenter

    1 / when i hang on my phone after login my agent, my agent is disconnected. Is this normal?

    2 / I do not get any incoming calls.
    I have a agent, a queue, a outgoing campaign, the service elastixdialer is started and a form.
    My File for the calls data is :
    024116611,"Bruno","Urbisco"
    028081350,"Eddy","Urbisco"

    Regards

    Eddy
     
  2. urbisco

    Joined:
    Mar 25, 2008
    Messages:
    8
    Likes Received:
    0
    On dialerd.log i have :

    Code:
    2008/04/03 15:41 : (DialerProcess) ERR: problema al esperar respuesta de Asterisk (en bucle de espera).
    2008/04/03 15:41 : (DialerProcess) INFO: Desconectando de sesi
     
  3. urbisco

    Joined:
    Mar 25, 2008
    Messages:
    8
    Likes Received:
    0
    no idea ?
     
  4. efreenec

    Joined:
    Feb 22, 2008
    Messages:
    6
    Likes Received:
    0
    Te cuento estimado amigo que a mi me pasa lo mismo, sin embargo he realizado algunas preguntas y casi siempre quedan sin responder, al menos esa es mi impresión, parece que están muy ocupados... que te diré...

    Suerte!
     
  5. jeffreyk

    Joined:
    May 21, 2008
    Messages:
    2
    Likes Received:
    0
    any updates on this, i'm having the same problems

    Jeffrey
     

Share This Page