Call Center agents through IAX2 teunks

bittermike

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Dec 9, 2009
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#1
Hello,

I have offices in San Francisco California and Manila Philippines with call center agents at various locations within those two cities.

I need to be able to have call center agents login and logout through IAX2 trunks or by some other means while keeping all of the call center management and reporting at one location in California.

Can someone tell me if this possible now or if it will be possible anytime soon?

Thank you!
 

jgutierrez

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Feb 28, 2008
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#2
It can be done easily if those IAX2 extensions are remote, thaey should be created on the main server (the one running the call center module), and just login into it
 

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