- May 14, 2009
Dear all, I am new for Elastix. I had setup call center module, create agent & assigned into queue, make agent login successfully. I also developed an IVR in dial plan for caller input some digit & use dial() function with the last parm in some URL transfer to queue & let agent answer the call. The call had been answer but there is no screen popup with specified URL. Is there any idea how can I make screen popup with specified URL in dialing plan? Million thanks!