Blasting application

diverdave

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May 27, 2010
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#1
Hi,
I am very new to Elastix, and limited Asterix back ground. I have ELastix loaded with the Call center module. I see it can be used as a predictive dialer so I guess my question is:

Can it be setup to blast a list of phone numbers and play a message instead of connecting to an agent? We have a need to contact certain business customers if we are experienceing an outage and we would like to inform them if there are problems on our end that would affect their business. So we would like the ability to record a message, call the numbers from our list and play the message to the business customer.

Thank you

Dave
 

Awesomo

Joined
Nov 5, 2009
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#2
There is a way to do this. There was a nice blog article on it a while back.

http://blogs.elastix.org/en/2010/01/bro ... /#more-258

It is for 1.5 so if you are running 2.0, some modification and research will need to be done on your part. If you do get it working on 2.0, post back with what you did and let the rest of the community know it can be done in 2.0
 

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