Best Way to Implement Calling Tree?

dcparris

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Feb 23, 2008
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#1
Out of curiosity, what is the best way to implement a calling tree in Elastix? We want our users to be able to record a message and have the system auto-dial and deliver the message to appropriate co-workers.

Is there a module I can install, or does someone have a pointer to a good tutorial on this? I have been searching Google, and either need to tweak my search terms, or am simply having difficulty finding what I want. I prefer FOSS solutions over non-Free, if at all possible. Obviously, it should work with Elastix. ;-)

Nice system, btw. I'm still in relatively early stages of this VOIP adventure, but this is one of the better implementations I've seen, out of the box.

Thanks,
Don
 

DaveD

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#2
If the co-workers have voice mail on there extensions why not just dial *ext-number and record the message, unless I have mis read what you want

By dialing * and ext number it goes direct to there voice mail
 

dcparris

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#3
Yes, I should have been more clear. Sorry about that. We want the system to deliver the messages to co-workers automatically, and to their cell or home phones, as the case may be. Many churches implement something similar where one member calls and records a message, which is in turn delivered to everyone's home phone. We just have different reasons.

I also wouldn't want to manually dial a large number of in-house extensions, if the need arises while everyone is in the office.
 

dcparris

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#4
Looks like Teleyapper is what I want:
http://nerdvittles.com/index.php?p=209

Looks like different people call it different things. Phone blasting, phone trees, message broadcasting, etc.

I'll see if I can follow the tutorial to install and configure it.
 

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