Aztech IP150 & Asterisk

ericng

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May 14, 2008
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#1
I am having a queue defined (with autofill on) to distribute calls to few IP150 phones. I am encounter this problem: IP150 is having two lines but when phone A is answering via line 1 (IP150 is having 2 lines), there are times subsequent call also been distributed to the phone A but to line 2 although they are other phones free to answer the call.

Hope someone can shed some light so that calls will not be sent to the same phones while the phone was answering through line 1


Regards,


Eric
 

dicko

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Oct 24, 2008
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#2
skip busy agents = yes in the queue setup?
 

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