Auto hangup problem

leiw3248

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Apr 21, 2008
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#1
Hello

Elastix 1.5.2

One users reported to us the voice auto hangup when he were talking with other people with softphone (x-lite). He said the hangup problem occurred in around 20 - 30 mins talking period.

Can I modify some files to fix this problem?

Thank !
 

jgutierrez

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#2
If both calls where internal, then, something happened on the network that caused the hangup action. For example, one computer got disconnected from the lan for a couple seconds.
 

leiw3248

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#3
Hello

I'm sorry, I forgot to descripted our users talking with PSTN people .

Thank !
 

leiw3248

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#4
Could someone help plz ?


Thank !
 

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