Asterix master.csv & Elastix report both wrong

Discussion in 'General' started by antone, Mar 1, 2010.

  1. antone

    Mar 1, 2010
    Likes Received:
    Only on ZAP interfaces, in Elastix 1.6.2 I sometimes get a call in the asterix master.csv file that is thousands of seconds long, that same call does not appear in the Elastix web interface report but the call is logged as a few or hundred seconds (normal call length) on my telco bill...

    What can I do to prevent:
    1) Asterix logging calls that is many, many times longer than the actual call
    2) Elastix from removing a call that actually was made?

    There is obviously something that went wrong with that call, but how can I trace it an prevent it. This never happens to any of my SIP trunks, only on TDM card ZAP/DAHDI FXO ports.


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