Asterisk function to attended calls - help please

shampoo

Joined
May 5, 2009
Messages
1
Likes
0
Points
0
#1
Hello,

English is not my native language.

I have a problem, I need helpness about Attended calls... so, when I push the " *2ext " the Redirect function does that a voice say me something and hangup mi call, "*2ext" is unknow to my call center :(

When I use "PlayDTMF" function this functionality to transfer to another extention but it's Not Attended call because I can't speak with the person who I will transfer the call, the call is sent to the other person directly(not attended call)... Do u know what function can help me?...

I have a call center (web interface) with a numeric keyboard to this functionality.

If someone can replay me in spanish I'll be pleased

Thanks a lot
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,898
Messages
130,879
Members
17,560
Latest member
manuelc
Top