Asterisk function to attended calls - help please

Discussion in 'General' started by shampoo, May 5, 2009.

  1. shampoo

    May 5, 2009
    Likes Received:

    English is not my native language.

    I have a problem, I need helpness about Attended calls... so, when I push the " *2ext " the Redirect function does that a voice say me something and hangup mi call, "*2ext" is unknow to my call center :(

    When I use "PlayDTMF" function this functionality to transfer to another extention but it's Not Attended call because I can't speak with the person who I will transfer the call, the call is sent to the other person directly(not attended call)... Do u know what function can help me?...

    I have a call center (web interface) with a numeric keyboard to this functionality.

    If someone can replay me in spanish I'll be pleased

    Thanks a lot

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