Answer Supervision

fmpalmos

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Jun 23, 2010
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#1
Does anybody here have the answer supervision problem? This is my setup, Originating Provider >>> Elastix >>>> Quintum AS Series.

I created an inbound route with custom destination that will call the a2billing calling card

exten => s,1,Answer
exten => s,2,Wait,2
exten => s,3,Set(CDR(accountcode)=0760068414)
exten => s,4,DeadAGI,a2billing.php
exten => s,5,Wait,2
exten => s,6,Hangup

On the a2billing, we create the account code that will call the trunk that goes to the quintum.

My problem is that, when the Originating provider make a call, the elastix give an answer right away even though the other party is not yet answering the call. Its false answer supervision. can someone help me on this?

Thanks
 

Megabyte

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Mar 28, 2009
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#2
Hi, thats because you are answering the call in the first line:

exten => s,1,Answer
exten => s,2,Wait,2

Try just

exten => s,3,Set(CDR(accountcode)=0760068414)
exten => s,4,DeadAGI,a2billing.php
exten => s,5,Wait,2
exten => s,6,Hangup
 

fmpalmos

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fmpalmos

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#4
actually, it works fine but the problem is that, the caller is only hearing a "ringing" even though the called party already answered the call.
 

fmpalmos

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#5
[callingcard]
;allow phones to access trunks
include => outbound-allroutes
exten => s,1,Playback(tt-weasels,noanswer)
exten => s,2,Wait,2
exten => s,3,Set(CDR(accountcode)=0760068414)
exten => s,4,DeadAGI,a2billing.php
exten => s,5,Wait,2
exten => s,6,Hangup


i tried that config, it resolves the FAS but the problem now is no audio. There's no audio between the calling and the called party.

But if i tried using internal extension and calling thru the quintum, all are working, meaning theres no FAS and with audio.
 

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