Answer Supervision

Discussion in 'General' started by fmpalmos, Jun 23, 2010.

  1. fmpalmos

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    Does anybody here have the answer supervision problem? This is my setup, Originating Provider >>> Elastix >>>> Quintum AS Series.

    I created an inbound route with custom destination that will call the a2billing calling card

    exten => s,1,Answer
    exten => s,2,Wait,2
    exten => s,3,Set(CDR(accountcode)=0760068414)
    exten => s,4,DeadAGI,a2billing.php
    exten => s,5,Wait,2
    exten => s,6,Hangup

    On the a2billing, we create the account code that will call the trunk that goes to the quintum.

    My problem is that, when the Originating provider make a call, the elastix give an answer right away even though the other party is not yet answering the call. Its false answer supervision. can someone help me on this?

    Thanks
     
  2. Megabyte

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    Hi, thats because you are answering the call in the first line:

    exten => s,1,Answer
    exten => s,2,Wait,2

    Try just

    exten => s,3,Set(CDR(accountcode)=0760068414)
    exten => s,4,DeadAGI,a2billing.php
    exten => s,5,Wait,2
    exten => s,6,Hangup
     
  3. fmpalmos

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  4. fmpalmos

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    actually, it works fine but the problem is that, the caller is only hearing a "ringing" even though the called party already answered the call.
     
  5. fmpalmos

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    [callingcard]
    ;allow phones to access trunks
    include => outbound-allroutes
    exten => s,1,Playback(tt-weasels,noanswer)
    exten => s,2,Wait,2
    exten => s,3,Set(CDR(accountcode)=0760068414)
    exten => s,4,DeadAGI,a2billing.php
    exten => s,5,Wait,2
    exten => s,6,Hangup


    i tried that config, it resolves the FAS but the problem now is no audio. There's no audio between the calling and the called party.

    But if i tried using internal extension and calling thru the quintum, all are working, meaning theres no FAS and with audio.
     

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