All circuits are busy, please try your call again

farrukhndm

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#1
i have install AFT-800 Quintum FXO Gateway with 8 Ports configured with IP 192.168.1.242 ,Many of time my calls Clear in nice manner .some of time IVR says .
"All circuits are busy, please try your call again later"

i checked logs
#asterisk -vvvr
its shows me given error.

- Executing [s@macro-dialout-trunk:17] GotoIf("SIP/6020-0a0ace40", "0?bypass|1") in new stack
-- Executing [s@macro-dialout-trunk:18] GotoIf("SIP/6020-0a0ace40", "0?customtrunk") in new stack
-- Executing [s@macro-dialout-trunk:19] Dial("SIP/6020-0a0ace40", "SIP/PSTN.242/90519270173|300|") in new stack
-- Called PSTN.242/90519270173
-- SIP/PSTN.242-09fc5638 is making progress passing it to SIP/6020-0a0ace40
-- SIP/PSTN.242-09fc5638 answered SIP/6020-0a0ace40
-- Got SIP response 503 "Service Unavailable" back from 192.168.1.242
-- SIP/PSTN.242-0a085c30 is circuit-busy
== Everyone is busy/congested at this time (1:0/1/0)
-- Executing [s@macro-dialout-trunk:20] Goto("SIP/9000-0a05ec18", "s-CONGESTION|1") in new stack
-- Goto (macro-dialout-trunk,s-CONGESTION,1)
-- Executing [s-CONGESTION@macro-dialout-trunk:1] GotoIf("SIP/9000-0a05ec18", "1?noreport") in new stack
-- Goto (macro-dialout-trunk,s-CONGESTION,3)
-- Executing [s-CONGESTION@macro-dialout-trunk:3] NoOp("SIP/9000-0a05ec18", "TRUNK Dial failed due to CONGESTION - failing through to other trunks") in new stack
-- Executing [034575888594@from-internal:5] Macro("SIP/9000-0a05ec18", "outisbusy|") in new stack
-- Executing [s@macro-outisbusy:1] Playback("SIP/9000-0a05ec18", "all-circuits-busy-now|noanswer") in new stack
-- <SIP/9000-0a05ec18> Playing 'all-circuits-busy-now' (language 'en')
-- Executing [s@macro-outisbusy:2] Playback("SIP/9000-0a05ec18", "pls-try-call-later|noanswer") in new stack
-- <SIP/9000-0a05ec18> Playing 'pls-try-call-later' (language 'en')
-- Executing [s@macro-outisbusy:3] Macro("SIP/9000-0a05ec18", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/9000-0a05ec18", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,4)
-- Executing [s@macro-hangupcall:4] GotoIf("SIP/9000-0a05ec18", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,7)
-- Executing [s@macro-hangupcall:7] GotoIf("SIP/9000-0a05ec18", "1?theend") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] Hangup("SIP/9000-0a05ec18", "") in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/9000-0a05ec18' in macro 'hangupcall'
== Spawn extension (macro-outisbusy, s, 3) exited non-zero on 'SIP/9000-0a05ec18' in macro 'outisbusy'
== Spawn extension (from-internal, 034575888594, 5) exited non-zero on 'SIP/9000-0a05ec18'
-- Executing [h@from-internal:1] Macro("SIP/9000-0a05ec18", "hangupcall") in new stack
-- Executing [s@macro-hangupcall:1] GotoIf("SIP/9000-0a05ec18", "1?skiprg") in new stack
-- Goto (macro-hangupcall,s,4)
-- Executing [s@macro-hangupcall:4] GotoIf("SIP/9000-0a05ec18", "1?skipblkvm") in new stack
-- Goto (macro-hangupcall,s,7)
-- Executing [s@macro-hangupcall:7] GotoIf("SIP/9000-0a05ec18", "1?theend") in new stack
-- Goto (macro-hangupcall,s,9)
-- Executing [s@macro-hangupcall:9] Hangup("SIP/9000-0a05ec18", "") in new stack
== Spawn extension (macro-hangupcall, s, 9) exited non-zero on 'SIP/9000-0a05ec18' in macro 'hangupcall'
== Spawn extension (from-internal, s, 1) exited non-zero on 'SIP/9000-0a05ec18'
 

trymes

Joined
Aug 19, 2009
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#2
From your log snippet:
Code:
-- Got SIP response 503 "Service Unavailable" back from 192.168.1.242
It looks like Asterisk is successfully passing the call to your gateway, but your gateway is giving an error. How many calls are being sent over the gateway when this happens?

It could be that you already have 8 call going over the gateway and there isn't another port to dial out on. That, or the gateway is configured such that it does not automatically pass the call on to the next port.

I have no direct experience with this gateway, but my guess is that you need to configure 8 trunks, one for each of the 8 ports on the gateway. Then set up an outbound route that has all eight trunks defined in it, and asterisk will try each one until it finds one that is not busy.

Just a guess.

Tom
 

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