Agentcallbacklogin in the callcenter module

fracapu

Joined
Nov 27, 2008
Messages
16
Likes
0
Points
0
#1
Why don't add the Agentcallback login in the callcenter module?
 

VoIPDoug

Joined
Mar 1, 2009
Messages
28
Likes
0
Points
0
#2
the AgentCallbackLogin Application is greatly depreciated in Asterisk 1.4 and the suggested method to create dynamic Agent Login with a Callback extension is to use the new Asterisk Extension Language "extension.ael" file type in the /etc/asterisk file. I've created a sample.

Personally I think it is better the new way, because creating Macro's for extensions. It's a work in progress, but the app. is completed to do use the "AddQueueMember" application and then obviously to delete that Queue Member as well as to pause and un-pause that Queue member. I'm in the middle of getting the App to provide the right CDR reporting variables to be able to report more dynamically the agent specific activity for more of a Wallboard app.
 

cmrahman

Joined
Jul 21, 2008
Messages
47
Likes
0
Points
0
#3
Were you able to get any app for the call center for agent call back?

Thanks
 

Members online

No members online now.

Latest posts

Forum statistics

Threads
30,902
Messages
130,887
Members
17,566
Latest member
Fpino
Top