Agent Login with Firefox 3.01

dpizarro

Joined
Jun 1, 2007
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#1
I have a problem with the agent login when using Firefox 3.X: I login into the queue by phone but then I receive this message through the web interface:

Error: the server returned the following HTTP status: 0
Received:
...

Then the agent is logged out of the queue.

I see into the Firefox' error console these errors:

Error: ConfirmarCierre is not defined
Archivo Fuente: http://192.168.1.38/?logout=yes
Línea: 1
Error: ManejadorCierre is not defined
Archivo Fuente: http://192.168.1.38/?logout=yes
Línea: 1
Error: xajaxStatusMessages is not defined
Archivo Fuente: http://192.168.1.38/libs/xajax/xajax_js/xajax.js
Línea: 109
..

The file is:

ajax: xajax.inc.php" 971L

The line is:

$html .= "var xajaxStatusMessages=".($this->bStatusMessages?"true":"false").";\n";

The file path: /var/www/html/libs/xajax

Anyone has the same problem?

Regards

Daniel
 

rafaelantoniolr

Joined
Jul 6, 2008
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#2
Hi dpizarro

Yes the ELASTIX prefer Mozilla 2.0, Don't work with Internet Explorer or Mozilla 3.0

Deinstall Mozilla 3.0 and Install Mozilla 2.0

RAFAEL LEON
 

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