Agent Login with Firefox 3.01

Discussion in 'General' started by dpizarro, Aug 14, 2008.

  1. dpizarro

    Joined:
    Jun 1, 2007
    Messages:
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    I have a problem with the agent login when using Firefox 3.X: I login into the queue by phone but then I receive this message through the web interface:

    Error: the server returned the following HTTP status: 0
    Received:
    ...

    Then the agent is logged out of the queue.

    I see into the Firefox' error console these errors:

    Error: ConfirmarCierre is not defined
    Archivo Fuente: http://192.168.1.38/?logout=yes
    Línea: 1
    Error: ManejadorCierre is not defined
    Archivo Fuente: http://192.168.1.38/?logout=yes
    Línea: 1
    Error: xajaxStatusMessages is not defined
    Archivo Fuente: http://192.168.1.38/libs/xajax/xajax_js/xajax.js
    Línea: 109
    ..

    The file is:

    ajax: xajax.inc.php" 971L

    The line is:

    $html .= "var xajaxStatusMessages=".($this->bStatusMessages?"true":"false").";\n";

    The file path: /var/www/html/libs/xajax

    Anyone has the same problem?

    Regards

    Daniel
     
  2. rafaelantoniolr

    Joined:
    Jul 6, 2008
    Messages:
    54
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    0
    Hi dpizarro

    Yes the ELASTIX prefer Mozilla 2.0, Don't work with Internet Explorer or Mozilla 3.0

    Deinstall Mozilla 3.0 and Install Mozilla 2.0

    RAFAEL LEON
     

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