agenda

Terry

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May 25, 2007
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#1
Dear Sir,
How to running Agenda?
I am test and have some problems happened in upload Recordings
It said :You don't have extension number associated with user
How to used thsi application ?

Thanks
Terry
 

JohnyBeGood

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#2
If you haven't already done, you have to create extension (System | PBX Configuration | Extensions) that will receive reminder calls when you create an event in agenda.
Then you have assosiate extension with user under System | User Management | Users
 

Terry

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#3
Dear Sir,
Thanks your reply
1 i create extension sip extension 301
2 system|user management create Login :terry ,Name :terry,password :terry,Group:Administrator Extension: 301
3 come back to agenda
4 Agenda|Recording|File uploads
still the same :You don't have extension number associated with user

Where i am wrong ???????????
Please advise
Thanks
Terry
 

gbrook

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#4
Hi,

Did you log back in as Terry?
I had the same issue until I relogged back in as the user

I am also having an issue as well but I am getting further

I click for a new recording
The Associated phone rings
I make the recording and hit Save and get:-
Error
The recording couldn't be realized

I hope I am not hijacking the thread?

Cheers
Garry
 

JohnyBeGood

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#5
Terry said:
You don't have extension number associated with user
Then you have assosiate extension with user under System | User Management | Users
 

Terry

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#6
Dear All,
Thanks ,that is working now
But now i have some question about this agenda

1 Now this agenda only working with sip extension and with my IVR
My question is :when I put Call to :with my phone NO ,But I cannot get any call from agenda and connect with IVR .why ?
Even I create Address Book with Phone Directory:External

2 On Agenda|Phone book
There are many green color phone bottoms ,when i click it,why cannot make a call,and How to use this bottoms ?

Thanks
Terry
 

JohnyBeGood

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#7
Terry said:
Dear All,
Thanks ,that is working now
But now i have some question about this agenda

1 Now this agenda only working with sip extension and with my IVR
My question is :when I put Call to :with my phone NO ,But I cannot get any call from agenda and connect with IVR .why ?
Even I create Address Book with Phone Directory:External

2 On Agenda|Phone book
There are many green color phone bottoms ,when i click it,why cannot make a call,and How to use this bottoms ?

Thanks
Terry
Seems like you're having outbound route problem.
Check PBX > PBX Configuration > Outbound Routes
 

Terry

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#8
Dear Sir,
If i dial This Phone with sip extension directly ,,,this is working
So from my experience,this is not outbound problems

Thanks
Terry
 

Terry

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#9
Dear Sir,
Update ,
1 this is working now on sip extension call
2 But failed on click the green light to external call for my create address book,when i click it ,,This is no action from cli monitor
3 agenda calandar ,put in call to ,with my phone No is working too

so ,this is only click with green light with call out address phone book is faied only


After failed on dial out with phone book test
Even click on green light sip extension is failed also ,very strange
Maybe this is a bug ......
Now all the click and green light is failed

Thanks
Terry
 

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