Here is how you can easily get free directory assistance to all your extensions using both free411 and goog411! First lets make a recording. Say Something like "For free 411 press 1, for google 411 press 2" Now open extensions_custom.conf Add these this into the file Be sure to change the name of the outbound trunk in these custom contexts. Mine was vitel-outbound since I use Vitelity. Next, in Freepbx go to custom destination. add these into 2 separate Custom Destinations, custom-free411 custom-goog411 Create a new IVR, name it 411. Select press 1 to go to destination custom-free411 and press 2 for custom-goog411. Now on to Misc Application Create a new one Destination: Free411 Feature code: *411 Destination: IVR 411 Now dial *411, follow the prompts and enjoy. B) If this tutorial helped you please pass on some good karma!