Aastra 57i and mulitiple lines

ocvidman

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Jul 9, 2009
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#1
I am using an Aastra 57i as a receptionist phone and have an extension # set up for it. I can use lines 1 - 4 with no problem. Lines 5 - 9 don not always work, is there a solution for that? also if i am currently on any of the lines when a new call coem in to the receptionist i get a line busy signal. Is there a way so that the receptionist can have notifications for all the lines when needed?
 

jgutierrez

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Feb 28, 2008
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#2
What I would do is:
1. Create secondary extensions for the oprator, and configure each one of them on line2, line3, and so on...

2. Add a followme setting from the Elastix GUI, for the main operator extension, and set a follow destination to the secondary extension, add a follow destination for the secondary extension to point to the terciary extension, and so on...

That way your user wont need to know about the other extensions, and when a call arrives, the led on oyur aastra will be blinking
 

ocvidman

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#3
Thanks, okay that worked. Now getting this to work with my other phones Is there any way to have multiple line setup with each extension? or do i have to create phantom extension for the lines on each phone?
 

dicko

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Oct 24, 2008
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#4
Depends on the phone.
(and allow call waiting on the receptionist phone (from your original post (the busy signal calling the reception ext.)))
 

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