- Jun 14, 2007
I have a client whose system seems to drop or not state the first digit of the remaining balance of a cardholder. In particular this seems to happen when the recording is in spanish and as an example, should the cardholder have a balance of 110 - Ciento-diaz , the recording will only state diaz. Any ideas? How can I insert a pause to ensure that the recordings are not hanging on a call?