call center

  1. Outgoing Calls from Call Center issue. Require Help

    Hello everyone I installed Call center on elastix and i can't seem to figure out a way to make it call the numbers i made on the outgoing compaign, it's a bit annoying i have been trying for the last three days, please I require serieuse help, all of this is new to me. Contact me on...
  2. Outgoing campaign silence

    Hello all, I am experiencing funny behavior on the call center outbound campaign on elastix 2.5 Scenario Elastix 2.5 running on Esxi VM 8GB RAM & 1TB HDD 4 CPU cores assigned. SIP Trunk to local provider 7 Call center agents The funny behavior is that, all 7 agents can make outbound calls...
  3. Anuncio a agente en elastix call center

    Hola! Tenemos una central con el modulo de call center pro (ahora dinomi) y no logramos que funcione el anuncio al agente (la idea es que antes de que ingrese la llamada emitir un anuncio pregrabado) en una campaña saliente, tampoco funciona el anuncio al cliente que se encuentra en espera...
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