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  1. Inbound Routing not working on New Elastix Install

    We have been using Elasix for awhile. Our current system is setup using Elastix 1.8. We are attempting to upgrade a backup box we have to Elastix 2. We have copied over the setup manually screen-by-screen from our current system, which works fine, to the new Elastix 2 box. Everything appears to...
  2. volume loss with follow me to cell phone

    Hi, We are successfully using Elastix vrsn 1.1-8 using all polycom phones. Our company works with the hearing impaired community & we have an employee that provides assistance that is out of the office 90% of the time. We use Follow Me to transfer calls to his cell phone. The problem...
  3. fax capability quit working

    Hi, I've been using elastix 1.1-8 & having great luck with it for over a year. I had a local asterisk guy come in to help me make sure my security was in good shape as well as just checking the system over for me since I'm learning as I go along & am not sure I've done things correctly...
  4. Require a different outbound caller id display

    Hi, I'm trying to get an outbound ID to show up to our customers as an 866 number. Our provider says we have to do it through a Diversion Header. I don't know what to do. We have a real number through our host that corresponds to that 866 number. When our host tried setting the outbound ID to...
  5. Firefox can't establish a connection to the server

    Hi, I'm new to PBX & elastix but we've managed to get phones working. I'm trying to get OpenFire to start to no avail. I managed to get through the Java heap space issue by adding -Xmx512m to the init.d/openfire file & then rebooted the system. Now I get the error "Firefox can't establish a...
  6. Creating a Diversion Header?

    Hi, We are trying to set up a trunk that sends out an 800# as the outbound ID. Our host(cbeyond) has our 800# referencing a designated number on incoming calls & it works fine. Our outbound call uses the same specific designated number but we want the outbound ID to show up as an 800#. The...
  7. Differing outbound call results - On hook/Off hook

    Hi, We're getting differing results on outbound calls depending on whether the phone is on hook or off hook. We have created 2 trunks & each needs to display a different number on outbound calls. We're requiring trunk #1 to use 9+1+ prefix + 7digit number. Trunk #2 uses 8+1+ prefix +...
  8. Need multiple lines on 1 phone & 1 extension

    Hi, We've just recently managed to get our system going & we're pretty happy with it overall. I have a new issue that I can't seem to solve & can't seem to find clear info on. I want to be able to list extension 220 three times on our receptionists phone. I got that. I went to elastix...
  9. Left high & dry by Asterisk tech

    I'm not sure this is where I should post this or if anyone can help. We were sold a linux box with Asterisk & all that we needed to have the system working. The system is working in a very minimal configuration. The tech led us to believe we would be able to install a GUI & we would be able...
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