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  1. Inbound Routing not working on New Elastix Install

    Thanks for your quick response. We are still having the same issue. You will have to excuse me, but how do I get the CLI output to post here for you? Is it in a log file somewhere? I don't see anything happening at the prompt when a call takes place. Thanks!
  2. Inbound Routing not working on New Elastix Install

    We have been using Elasix for awhile. Our current system is setup using Elastix 1.8. We are attempting to upgrade a backup box we have to Elastix 2. We have copied over the setup manually screen-by-screen from our current system, which works fine, to the new Elastix 2 box. Everything appears to...
  3. volume loss with follow me to cell phone

    Hi, We are successfully using Elastix vrsn 1.1-8 using all polycom phones. Our company works with the hearing impaired community & we have an employee that provides assistance that is out of the office 90% of the time. We use Follow Me to transfer calls to his cell phone. The problem...
  4. fax capability quit working

    Hey Dicko, Just an update to let you know what I had to do to fix my fax issue & then 1 more question. I ended up reinstalling the elastix on our first box & then did a restore of a working configuration. After a couple of hours of tweaking to get some minor settings set it's all working...
  5. fax capability quit working

    Hi dicko, I ran /etc/init.d/hylafax restart & everything is running. I also followed "elastix without tears to set up the virtual fax and extension but still can only get a status on the elastix gui that says "Listening to rings from modem on ttyIAX1". It won't switch over to "Running and...
  6. fax capability quit working

    Hi Ramoncio & Dicko, I've made a little progress with the fax issue but could use some help again. After working on & off for days using Ramoncio's steps to get it going I gave up & used dicko's hammer solution. I used "rpm -e --nodeps hylafax" to remove hylafax & then install it using yum...
  7. fax capability quit working

    Yes, [root@elastix /]# ps aux |grep fax adm 17013 0.0 0.0 4480 724 ? Ss 12:51 0:00 /usr/sbin/hfaxd -i hylafax root 17905 0.0 0.0 3904 680 pts/3 R+ 13:48 0:00 grep fax I've recreated a virtual fax and the status shows as "on ttyIAX1" on the elastix gui.
  8. fax capability quit working

    Here's the output from the last two commands. Does it look right? [root@elastix /]# /etc/init.d/iaxmodem restart init q Starting IAXmodem: [ OK ] [root@elastix /]# /etc/init.d/hylafax restart Shutting down HylaFAX queue manager (faxq): FIFO...
  9. fax capability quit working

    Yes I removed all virtual faxes & just looked again at fax.db using a text editor & the references to the virtual faxes look like they're gone. I do see a long list of past faxes that were received before things broke. I'll go after the next steps now.
  10. fax capability quit working

    Hi ramoncio, I'm giving this a try but I don't get any output when I try "sqlite3 /var/www/db/fax.db "select * from fax;"". I did go find the fax.db file so I know it's where it's supposed to be. Also when I try "/etc/init.d/hylafax restart" this is my output. [root@elastix /]#...
  11. fax capability quit working

    Bummer! Thanks for giving it a shot. I'm done for the night. Steve
  12. fax capability quit working

    Nothing with faxstat but which faxstat did give me usr/bin/faxstat
  13. fax capability quit working

    Okay, that's kind of what I thought. I typed faxstat at the root level & didn't get anything. All the fax lines have been forwarded to a working fax line that's outside of our elastix setup except 7196232168. It's the only one that's been left active through elastix so we can test it. Our...
  14. fax capability quit working

    Ah, You assume too much. How do I check faxstat from bash? Sorry I know next to nothing about linux commands.
  15. fax capability quit working

    It looks like this. Status still says - on ttyIAX1 - (1 through 6) [root@elastix /]# ps aux|grep -i iax root 25505 0.0 0.0 2836 344 ? Ss 11:34 0:00 /usr/sbin/iaxmodem adm 25506 0.0 0.0 2948 892 ? S 11:34 0:00 /usr/sbin/iaxmodem adm...
  16. fax capability quit working

    Hey dicko, Thanks for the response. Not to slight you but I'm going to hold off on doing the reinstall until you guys look at the info I just posted for ramoncio. Thanks again, Steve
  17. fax capability quit working

    Man that's a lot of stuff. I hope this all helps & thanks for your help. Steve [root@elastix /]# cat /etc/inittab |grep ttyIAX fx6:2345:respawn:/usr/sbin/faxgetty ttyIAX6 fx5:2345:respawn:/usr/sbin/faxgetty ttyIAX5 fx4:2345:respawn:/usr/sbin/faxgetty ttyIAX4...
  18. fax capability quit working

    Hi, I've been using elastix 1.1-8 & having great luck with it for over a year. I had a local asterisk guy come in to help me make sure my security was in good shape as well as just checking the system over for me since I'm learning as I go along & am not sure I've done things correctly...
  19. Require a different outbound caller id display

    Hi Farhan, Yes, we have tried all that you suggested and none of it works. The only way I've been able to make the phone line work at all is if I use one of our assigned numbers in the Outbound ID field in the Trunk. I'm afraid it's looking like our service provider is one of the companies...
  20. Require a different outbound caller id display

    Hi, I'm trying to get an outbound ID to show up to our customers as an 866 number. Our provider says we have to do it through a Diversion Header. I don't know what to do. We have a real number through our host that corresponds to that 866 number. When our host tried setting the outbound ID to...
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