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  1. P-Asserted-Identity

    Hi, I am having a issue with P-Asserted-Identity setting up a wildcard. It works fine if I inserted the outbound full outbound geo But I want to replace the outbound geo with a wild card, so it pulls the geo of from the outbound extension CLI have tried the below scenerios what will...
  2. Change g729 ptime from 20ms to 30ms

    Hi, I was wondering if anyone new the steps on this. As I have been advised by my VSP to change the ptime to 30ms. I have tried the command allow=g729:30 but after making a call and packet capture the call is still at 20ms. Thank you.
  3. Help With ISDN BRI Card

    Hi, I have a 4 port Wildcard B410 quad-BRI card (rev 01). Running on Elastix 2.0 32 bit. Incoming and out going calls are working fine using channel 1-2 and 4-5. with the main office number 075500100 but when I try set up the fax number 0755001010 for a incoming route it divers back to my...
  4. Dialler wont stop Dialing

    Hi i have a issue with the dialler when there is one agent on it the dialler will keep dialing instead of waiting for the call to finish. This happens when there is multiply agents on as well. It has been running fine for over 6 months. Have not done any updates or made any changes as it was...
  5. incoming call issue with Elastix 2.0

    Hi, I am having a issue with incoming calls with Elastix 2.0 Outbound calls are fine. But any call incoming will only last 10 seconds then disconnect.
  6. Change in coming call number dispay for a Queue

    Hi, I am wanting to change the number that is displayed when a call comes from a queue to represent the queue number. At the moment the only way I can see for a person to distinguish where the call has come from is to put a announcement on the queue what does work. For example party A...
  7. delay in transfering calls

    Hi, I have been having a problem with calls taking 2 - 4 seconds been transferred from the trunk to the queue then to the agent. I am running out bound call campaigns and the sale agents are complaining as the sale leads get upset that there was no one there for a couple of seconds or they...
  8. CDR reports for users and group permissions

    Hi, I am having problems with CDR reports for my Group. I have mangers who want to view the daily calls made. I have created a users in a management group to view CDR Report. The problem is they can only view their extensions call made on the date range they select. I want them to be able to...
  9. Yum Update issues to Elastix 1.6-14

    Hi, I am having the below issues does anyone know how to resolve it. Is is asking for wanpipe-util to be instaled but this is allready up to date. Dependencies Resolved...
  10. Calls drop after 15 - 20 seconds

    Hi, I have been running a install for a week with elaxtix 1.6 and the new call centre module. It has been working realtive fine for week. Today it started droping calls after 15 - 20 seconds. I have tried two diffent routers, Disable the MOH. Normal outbound calls are working fine...
  11. Elastix 1.6 -13 Calendar Issue

    Hi, I have just installed Elastix 1.6 for the first time, I have found a issue with the Calendar. The default recording "calendar Event" Is not on the recording drop down menu. As it is with Elastix 1.5 When I try up load the recording I get error "Destiny directory couldn't be...
  12. lower the ring time of the dialer

    Hi, I have found currently the dialer will ring a number for about 25-30 seconds. Has anyone found a way of lowering the ring time to 10 seconds ? Before it try's the next number ?
  13. Elastix 1.6 stable with Call centre Mod 1.5 Issues

    Hi, Just installed Elastix 1.6 stable with Call center Mod 1.5 Issues found the bug http://bugs.elastix.org/view.php?id=167 is still present where agent view hyper link cant be seen. Also the View hyper link in the Options tab in Campaigns list cant be seen. Has anyone got a work around as...
  14. Instaltion Problems

    Hi, I have the below server I am trying to install elastix on it, Hp Proliant ML150G2 Single Xeon 3.0ghz 4gig Ram 2 x 500gig SATA hard drives (brand new) DVD Rom 2 x Giabit Network Cards Adaptec Raid card with Raid 0 and 1 The first Issue I had with installing elastix 1.5.2 64 bit...
  15. Creating a New Campaign

    Hi, When I go to create a campaign, it does not let me select my sip trunk, by default it has Dahadi/g0 But this is not configured. Can anyone advise me what I need to do or a step I have missed ? Thanks
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