Recent content by benoitl13

  1. Callerid lookup and redirection

    Hello everyone, Thanks again for that great piece of software(should I say piece of art...). I need help to accomplish the following: We use what we call VIP clients. These clients are assigned to salesperson. When they call us, we match their phone number to an associate extension, the...
  2. Follow me can't get it to work

    I am running 1.4.19. I'll be on site on Friday so I'll be able to reload the server, update it to 1.3.2 and...see if it is working from there. If not I'll post back what I have discovered.
  3. Follow me can't get it to work

    I tried 91450560XXXX(9 to dial out, pound sign at the end because it's an external number) I restart by just clicking on Apply Configuration. It's not a stupid question (beleive me, I work in IT...) I did make sure that was not checked AND for the purpose of it, I did also test it checked...
  4. Follow me can't get it to work

    That is exacly my problem I don't see either my cell phone. It is like the follow me setup is not taken into consideration even if it is active...I can do another test with the verbosity as default if you want but my cell won't show up.
  5. Follow me can't get it to work

    I went to my extension Add the follow me settings Ring time = 0 Ring strategy = RingAllv2 Follow-me list: add my extension and my cell phone (followed by # sign) Destination if no answer: hangup... What happen is that my extension rings forever....if I look at the console (verbose set as...
  6. Follow me can't get it to work

    Hello everyone, Or I am missing something or it simply does not work. I am trying to get the follow me function working with a Cell phone. When I call the extension, it rings but it doesn't get to the cell phone. I am looking at the console to see if I would get an error or something but I...
  7. Associate callerid to agent

    Hello everyone, I was wondering if anyone had a setup like this in their call center. I have a call center that we would like to associate customers to specific sales representative (VIP Service). As soon as these customer calls, we would redirect them to their salespersons. How can I...
  8. Activate Follow Me to redirect call to Cell Phone

    Hi everyone, First of all, I have to say that you have convince me to switch from Trixbox to Elastix by the great solution that this community have build. I have my firt complete installaton up and running that was not the smallest one I think (Elastix talking to Avaya trought Internet with...
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