Stabio, Switzerland, August 21th, 2015 – Loway, the Swiss company dedicated to call-center monitoring and reporting solutions based on Asterisk® PBX technology, announces its participation in the sixth edition of ElastixWorld, in Bogota.
ElastixWorld will be held on October 7th and 9th, 2015; Loway will participate with more than 30 companies from Colombia and the world.
“We are very excited to be attending the most important event in the Elastix worldwide community,” says Lorenzo Emilitri, CEO and founder of Loway. “This is a major opportunity for us to show the QueueMetrics Add-on for Elastix and to seek new partners for our worldwide reseller network. ElastixWorld is definitely where all the Latin America call-center professionals community meet.”
The QueueMetrics call-center monitoring suite will be the official reporting and analytics tool of the famous Elastix Call Center PRO, the powerful and flexible solution designed for efficient management of call-centers by Elastix.
Loway will also present QueueMetrics-Live, the brand new cloud version of the famous suite. QueueMetrics-Live is available hosted with all the features of classic on premise version plus the advantages offered by a cloud solution. Professionals can optimize agent schedules, analyze reports to improve call-center efficiencies, survey customers, integrate with leading CRMs and much more with fast services and lower costs.
You will find the Loway representative at Booth 24, where you will experience the QueueMetrics call-center suite running on a live system and discover their power dialer: the WombatDialer.
Loway Switzerland is a leading software development company providing professional solutions for contact-centers based on the Asterisk® PBX technology. Its renowned QueueMetrics sets up modern standards in performance measurement, statistics and reporting for call centers based on the Asterisk® PBX technology, while WombatDialer is a flexible, easy to use outbound dialing platform and a perfect complement to QueueMetrics.
More information loway.ch
Elastix is an open source project UC enjoying worldwide recognition. The goals of Elastix are reliability, modularity and ease of use. These added strength to handle the actual reporting features make it the best choice to deploy Asterisk-based IP PBXs.
More information www.elastix.org
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